Kua Theng Hong

5 HABITS FOR SUCCESS

Achievements are accomplished not through big why or dare to dream but through actions ultimately.  Of all actions, it’s those little actions that we take every day, slowly but surely, lead to our achievements. Hence, SUCCESS IS A HABIT. Here is a list of habits to share with you from the course ‘Habits for Success’ […]

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Empathy in Sales

A while ago, I wrote about the ‘magic of the number 3‘ in business. I’d like to express more on this magical number, and how it can help us have a better relationship with our clients. Many experienced sales professionals understand the importance of asking questions and the power of follow-up questions. Moreover, experienced sales […]

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Kua Theng Hong

What’s stopping you?

In my years of managing staff and coaching clients, I have simplified a way to understand the possible underlying issues when a person doesn’t perform a task well. I called it ‘CAWISHDA’: cannot, will not, should not and dare not.  Using this checklist with probing questions, we could narrow down the causes underneath the underperformance. […]

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Sales Training: To sell or not to sell?

When I was working for an outsourcing company as a Business Development Manager, I received, out-of-the-blue, a Request for Proposal from a large elevator manufacturer company. The value of the (Request for Proposal) RFP was large – packed in 100+ pages of information which contained an opportunity that would involve years of work and hundreds […]

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Sales Training: The Price of Things We’ve Lost

Sales Training involves the personal development of skills and techniques related to creating and exploring new sales opportunities; as well as closing sales for an organization. Sales training is the process of improving seller skills, knowledge, and attributes to drive seller behavioural change and maximize sales success. To be most effective, sales training should be […]

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Sales Training: Good things come in 3’s

Sales Training: Good things come in 3’s – we learn the ABC’s, count 3-2-1, and Olympic medals are given to the Gold/Silver/Bronze winners. In business, oftentimes we see great things happen in 3’s as well. I am sure those experienced in presenting have been taught that the “Rule of 3” is a golden rule for […]

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