Donald B Ma

Empathy in Sales

A while ago, I wrote about the magic of the number ‘3’ in business. I’d like to express more on this magical number, and how it can help us have a better relationship with our clients –   Many experienced sales professionals understand the importance of asking questions, and the power of follow-up questions. Moreover, […]


To sell… or not to sell…. ?

When I was working for an outsourcing company as a Business Development manager, I received, out-of-the-blue, a Request or Proposal from a large elevator manufacturer company. The value of the RFP was large – packed in 100+ pages of information which contained an opportunity that would involve years of work and hundreds of consultants to […]