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Donald B Ma

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3 Myths about Sales Training

So you have a great offering and you invested in a sales team – how do you ensure their success? Most organizations invest in sales training – which is wise to invest in your revenue engine. Like most investments – there is no guarantee on return – which is understandable. Regardless – how can we […]

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Sales Self-Development During COVID-19

Let’s face it – the world is going through a crisis, and so is the global economy. During these challenging times, we see how people are dealing with uncertainty. People are hoarding supplies from supermarkets, while on a macro level, there was even a news report from Bloomberg that the USA government pirated a shipment […]

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Why your clients aren’t buying from you (Part 2)

Did you ever hear people say “First impressions are made to last?” Well, they are very right to say so. Quite often, I see very intelligent professionals do not get the time and respect they deserve from others, simply because of the initial impression they made. I remember one time I was at a business […]

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Why your clients are not buying from you

You ever wonder why some clients who definitely need your product, are not buying your product? We’ve all been there before – we meet with the client, who definitely has a need for our offering and after our meeting, we expect the deal to close. Yet, no deal ever gets signed. Why is that? Well, […]

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Pitching to an International Audience / Part 5

Noticing the way we speak to clients is critical – and the way we speak to others is not only limited to our mouth. We also communicate with our body language. Imagine a person who is very confident in a meeting – what would that person look like/sound like? How about a person who is […]

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Pitching to an International Audience / Part 4

One of the biggest fears people have it speaking in front of an audience. Whether it be public speaking, making a presentation or delivering a sales pitch – the moment we stand up in front of those whom are sitting, our fear appears. I’ve heard people say that public speaking is more frightening than bungee […]

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Pitching to an International Audience / Part 3

Pitching to clients can be unpredictable – you never know what they’re going to say, how they will respond or the way your pitch is going to land upon them. That’s OK – focusing on what we cannot control will not give us answers or help us in that moment. So what can we do […]

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Pitching to an International Audience / Part 2

All too often, we pitch to clients our offerings – our solutions, services, products, etc. Yet, we don’t take a moment to pause and think to ourselves – “How does this make our clients want to buy it from us?… Why would the client need to purchase this right now? What would compel the buyer […]

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Pitching to an International Audience

We have different cultures, customs and regulations – and there is still one business world. In business, cultures may differ, but the focus remains the same – to conduct business with those whom we trust. Recently, I was asked by a sales director of a large China-based company – “Why is it that we are […]

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Empathy in Sales

A while ago, I wrote about the ‘magic of the number 3‘ in business. I’d like to express more on this magical number, and how it can help us have a better relationship with our clients. Many experienced sales professionals understand the importance of asking questions and the power of follow-up questions. Moreover, experienced sales […]

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